Welcome to our Frequently Asked Questions page! Browse the detailed questions below to find the answer to your shopping questions. I the answer to your questions are not answered, please don’t hesitate to contact us directly with any questions.
To make a purchase, browse the Key Largo Louie store to see what’s new. When you find something you like, click the ‘Add To Cart’ button after selecting the color and/or size where applicable. If at any stage you change your mind, you can delete the item from your cart by entering into the cart and click on the ‘remove’ button. Once you’re ready, follow through to the check out process.
No, an account is not required but we highly encourage you to register as a member with us as as you will be able to enjoy the following benefits: - Save your addresses and payment method for faster checkout - Check your order status - Review past purchases - Track returns and exchanges - Be updated on your favorite brands and special promotions
Once an order has been placed and confirmed, it will not be possible to change or cancel your order.
At present, invoicing will be processed through PayPal’s payment service, allowing us to accept most major credit cards from around the world. We do not accept personal checks, money orders or direct bank transfers. Please note that items will not be shipped until the transaction has been cleared.
For local and international orders, items will be sent using standard delivery services unless an express service is requested. Please note that orders will be sent through the most suitable carrier according to the size, weight and destination.
Yes, you will receive an email confirmation receipt for your order.